Availability status indicators
Every handyman carries one of four availability statuses, visible as a coloured badge in the Availability column of the table:Available (green)
Available (green)
The handyman has no active jobs and is ready to accept new assignments. When you filter by Available, only handymen with this status appear in the list.
Busy (yellow)
Busy (yellow)
The handyman is currently assigned to one or more active jobs. The portal sets this status automatically when a job is assigned to the handyman.
On Leave (red)
On Leave (red)
The handyman is temporarily unavailable. They will not appear in the suggested list when you are assigning a new installation.
Pending Registration (grey)
Pending Registration (grey)
The handyman’s account setup is not yet complete. Their profile exists in the system but they are not yet active. You can still view their record and contact them through the portal.
View a handyman’s daily schedule
Each row in the handyman table includes a View availability link directly below the status badge. Clicking it opens the handyman’s profile modal with the Availability tab pre-selected.Locate the handyman in the table
Use the search bar or the status and skill filters to find the handyman whose schedule you want to check.
Click View availability
Click the View availability link in the Availability column of that handyman’s row. The details modal opens and lands directly on the Availability tab.
Review the day-by-day schedule
The Availability tab shows a rolling list of days. Each day card displays:
- Day name and date — abbreviated day name (e.g., MON) and the calendar date.
- Status badge — green Available or grey Busy for that specific day.
- Time slots — one or more time ranges showing when the handyman is free (e.g.,
09:00 - 13:00). If the handyman is available for the day but no specific slots have been configured, the card shows No specific slots. - Unavailable message — if the handyman is marked unavailable for a given day, the card shows Unavailable for this day.
You can also reach the Availability tab by clicking anywhere on a handyman’s row to open their full profile, then selecting the Availability tab manually.
How availability affects installation assignment
The portal uses a handyman’s current availability status to guide job assignment decisions:- Only handymen with Available status are shown as ideal candidates when you assign a new installation.
- When you assign a job to a handyman, their availability status changes to Busy automatically. Their current location field is also updated to reflect the job address.
- A handyman returns to Available once their jobs are resolved — either completed or cancelled.
Understanding time slots
Each available day can have one or more time slots, each defined by a start time and an end time. Time slots represent the windows when the handyman has indicated they can accept work.- Day with slots
- Day with no specific slots
The day card shows one or more time range badges, such as
09:00 - 13:00 and 14:00 - 17:00. Schedule your installation within one of these windows to avoid conflicts.
