Skip to main content
The Installations section of the Partner Portal gives you a complete picture of every job your business has scheduled or completed. Each installation record captures the customer, the assigned handyman, the scheduled date, the current status, any notes, and the customer’s address. You can browse jobs in a list or jump to a calendar to see what’s happening day by day.

What an installation record contains

Every installation record holds the following information:
FieldDescription
CustomerThe customer’s name, email, phone number, and service address
HandymanThe team member assigned to carry out the job
Scheduled dateThe date and time the installation is booked for
StatusThe current stage of the installation in the workflow
NotesInternal notes added by you or your team throughout the job
AddressThe site address pulled from the customer record

Status overview cards

At the top of the Installations page, a row of summary cards lets you see your workload at a glance. Each card shows a count for one status group:
  • Total — every installation in your account
  • Scheduled — jobs that are booked but the handyman has not yet departed
  • En Route — handyman is on the way to the site
  • In Progress — active installation work, including contract steps
  • Approved — customer has approved the completed work
  • Rejected — installations that were cancelled or rejected
Clicking a card does not filter the list. Use the status dropdown in the filter bar to narrow the list to a specific group.

Two ways to view your installations

The default view displays installations as a paginated list, sorted by booking date with the most recent jobs first. Each row shows the customer name, status badge, address, scheduled date, assigned handyman, and the latest note. Use the View details button on any row to open the full installation record.The list view also exposes action buttons — Assign, Reassign, and Reject — directly on each row so you can act without opening the detail page.

Search and filter

Use the controls in the filter bar to find specific installations:
  • Search — type any part of a customer name, handyman name, or installation title to narrow the list in real time
  • Status filter — select a status group (Scheduled, En Route, In Progress, Approved, or Rejected) from the dropdown to show only jobs in that stage
  • Date range — open the date picker to set a start and end date; only installations with a scheduled date within that range will appear
Combine the search box with the status filter to quickly find a specific customer’s job at a particular stage.

Next steps

Schedule an installation

Learn how to book a new installation and set a date

Understand statuses

See every status in the workflow and what each one means

Assign a handyman

Assign or reassign a handyman to any open job