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The Leads section is where you track every prospective customer from first contact through to completed installation. Each lead represents a single sales opportunity tied to a customer, and the portal gives you a structured way to capture contact details, assign priorities, log notes, attach documents, and monitor progress through each stage of your pipeline.

What a lead contains

Each lead record stores the following information:
FieldDescription
Lead nameA unique label for the opportunity (e.g. “Smith Residence – Solar Install”)
Customer nameThe name of the end customer
Contact numberCustomer phone number
EmailCustomer email address
LocationSite or service address
StatusCurrent stage in the sales pipeline
PriorityUrgency level: High, Medium, or Low
SourceHow the lead originated (pulled from a dynamic list)
ValueEstimated deal value in EUR
Assigned toThe team member responsible for this lead
NotesFree-text notes added over time
QuotesQuotes attached to the lead
Priority labels support both English and French. In the portal, you will see the English label (High, Medium, or Low) in priority badges regardless of the interface language setting.

Two ways to view your leads

The portal gives you two view modes for browsing your pipeline. Toggle between them using the List and Kanban buttons in the filter bar.
List view displays all leads in a paginated table, five leads per page. Each row shows the lead name, customer name, status badge, priority badge, contact number, location, creation date, source, assigned team member, and deal value at a glance.Use list view when you need to scan a large number of leads, compare values, or quickly jump to a specific record.

Searching and filtering

A search bar and a status filter appear above the lead list on every view. You can use them together or independently.
  • Search matches against customer name, contact number, and location.
  • Status filter narrows the list to a single pipeline stage, or shows all leads when set to “All”.
The lead count in the list header updates automatically to reflect how many leads match your current filters.

Next steps

Learn how to create a new lead, update an existing one, and remove leads you no longer need. See Managing leads.
Every lead moves through a defined set of statuses from first contact to completion. See Lead statuses for a full explanation of each stage and the typical progression through the pipeline.