Summary cards
At the top of the page, five cards give you an instant snapshot of your order activity:| Card | What it shows |
|---|---|
| Total | The total number of orders you have ever placed |
| Pending | Orders submitted but not yet approved |
| Approved | Orders that have been confirmed and are being prepared |
| Delivered | Orders that have been fulfilled and shipped to you |
| Cancelled | Orders that were voided or refunded |
Order list
Below the summary cards you will find a paginated list of all your orders. Each order row displays:- Order ID — the unique reference number for the order
- Item name — the name of the primary product in the order
- Quantity — the total number of units across all line items
- Total amount — the order value in EUR (e.g. €240.00)
- Status — the current state of the order (see below)
- Ordered date — the date you placed the order
- Delivery date — the date the order was fulfilled (shown only for delivered orders)
Order statuses
Every order moves through a defined lifecycle. The status badge on each row tells you exactly where an order stands.- Pending
- Approved
- Delivered
- Cancelled
The order has been submitted and is waiting for payment confirmation or approval. No action is required from you at this stage.
Searching and filtering
Use the search bar and status filter to find specific orders quickly.- Search — type an item name or order ID to narrow the list in real time
- Status filter — select Pending, Approved, Delivered, or Cancelled to show only orders in that state; select All to clear the filter
Available products
You can order the following smart home devices through the HeyZack storefront:- Door Lock
- Security Camera
- Motion Sensor
- Smart Home Hub
- Window Sensor
- Smart Doorbell
Opening the storefront
Click Shop Now in the top-right corner of the Orders page to open the HeyZack Shopify storefront. You are signed in automatically via SSO — you do not need to create a separate Shopify account or enter your credentials again.The Shop Now button opens the storefront in a new browser tab. Any orders you place there will appear on this page once they are processed.